18 years experience designing products for audiences around the world, now focused on human-AI experiences: defining the frameworks, standards and interaction patterns that make AI usable, trustworthy and human centred.
Currently Head of Design at LMG, leading a team of seven across research and product design. Building for brokers and home buyers throughout Australia and New Zealand.
Previously at News Corp, Expedia, Virtually Human Studio, Redback Technologies, Alpaca Markets and Loan Market Group. Volunteer for environmental and human rights organisations since 2009.
Shipped MyQA, My Note Writer, My Docs, My Policy and My Data Analyst at LMG — AI assistants used on a daily basis by businesses and brokers across Australia and New Zealand to improve their workflows.
I craft AI design pattern libraries and success-measurement frameworks: standards for how designers work on AI, from onboarding to response style, output and accuracy, plus a way to measure whether AI output is actually succeeding. Built hands-on with data teams.
Upskilling designers to ship code, from prompt-driven design to pushing PRs in GitHub. The first design team at LMG to ship UI changes to production, turning a design team into a build team.
Designing AI under ASIC and NCCP regulation, where trust, transparency and human oversight are starting constraints.
I build full apps for my own life when what exists isn't good enough.
A fully automated trading system with custom signal logic, position management, risk controls, and execution — runs 24/7 without me touching it.
A real-time home energy app pulling live data from solar panels, battery storage and grid — with forecasting, alerts, and usage optimisation built in.
A native iOS app for my daily commute — real-time departures, platform tracking, smart notifications, and widgets. Built because the official app is unusable.